Vamo Privacy Policy

Vamo, Inc. and its subsidiaries, representatives, affiliates, officers, and directors (collectively, "Vamo," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services, including our website, mobile applications, and technology platform that connects businesses with independent contractor drivers for delivery services.

By accessing or using our Services, you acknowledge that you have read this Privacy Policy and agree to be bound by it. If you do not agree with this Privacy Policy, you must not use or access our Services. Your access to and use of our Services are also subject to our Terms of Service.

1. Information We Collect

Information You Provide to Us

We collect information that you provide directly to us, including:

• Account information (name, business name, email address, phone number, payment information)
• Delivery information (pickup and delivery addresses, delivery instructions, recipient information)
• Communications (messages, feedback, reviews, ratings)
• Verification documents (identity verification, business documentation)

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage information (pages visited, features used, time spent on Services)
• Location information (when you use location-based features)
• Log information (IP address, access times, browser type, referring URLs)

Information from Third Parties

We may receive information about you from third parties, such as:

• Payment processors
• Identity verification services
• Business partners and service providers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and facilitate delivery requests
• Communicate with you about your account, deliveries, and our Services
• Send you marketing communications (with your consent where required)
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations and enforce our Terms of Service
• Personalize your experience and provide customer support

3. How We Share Your Information

We may share your information in the following circumstances:

• With Drivers: We share necessary delivery information (addresses, delivery instructions, contact information) with independent contractor drivers who accept your delivery requests
• With Service Providers: We share information with third-party service providers who perform services on our behalf (payment processing, data analytics, customer support)
• For Legal Reasons: We may disclose information if required by law, legal process, or to protect our rights, property, or safety
• Business Transfers: We may share information in connection with a merger, acquisition, or sale of assets
• With Your Consent: We may share information with your explicit consent

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt out of certain data processing activities
• The right to data portability

5. SMS/Text Messaging Privacy

If you opt in to receive SMS or text messages from Vamo, we may use your mobile phone number to send you service-related or operational messages.

SMS consent is not shared: Mobile information, text message opt-in data, and consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Notwithstanding anything else in this Privacy Policy, mobile phone numbers, SMS opt-in data, and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that help us deliver our services or text messaging functionality, but those providers may only use the information as necessary to perform services on our behalf and not for their own marketing or promotional purposes.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP.

Message and data rates may apply. Message frequency may vary.

The sharing described in Section 3 does not include text messaging originator opt-in data or consent. This information will not be shared with any third parties, other than service providers that deliver text messages on our behalf as described above. For the full SMS program terms, see SMS / Text Messaging Program.

6. Google Sign-In and Google User Data

If you choose to sign in to Vamo with your Google account, we ask Google for only the basic sign-in scopes: openid, email, and profile. Through them we receive your name and email address. We do not request access to your Gmail, Google Drive, Calendar, Contacts, or any other Google data.

• How we use it: only to sign you in and to identify your Vamo account. We do not use it for advertising or marketing.
• Not sold or shared: we do not sell Google user data, and we do not share it with third parties, except service providers that host and run our Services on our behalf and as required by law.
• Limited Use: Vamo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

Deleting your Google data

To have the name and email we received from Google deleted, email legal@vamodelivery.com from the address on your account and ask us to delete your data. You can also stop Vamo from accessing your Google account at any time at myaccount.google.com/permissions.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will delete or anonymize it in accordance with our data retention policies.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: